Telemarketing is the way of marketing and selling products through a telephone. You provide technical support to your customers and resolve their queries by using the phone.Businesses in this competitive landscape require inbound and outbound telemarketing services.With our inbound telemarketing, you may convert every call to ultimate sales. Inbound telemarketing is something which allows you to walk out of your business premise without having to worry about your business. Telemarketing Base is the market leader in both inbound marketing and outbound marketing. We have the team of highly trained and experienced call takers and telemarketers who can answer to every call promptly.The calls will be answered courteously, roficiently and in a professional manner.With our telemarketing inbound services, you may streamline the ales process and your customer communication.
Since the year 2000, Telemarketing Base has acted as the industry model to match the needs of satisfied customers to the best-in-the-class call centers that are carefully selected. We at Telemarketing Base aim at attaining the best possible results or fetching the highest return on investment.
We offer an entire suite of telemarketing services to the customers across the globe. Our experts offer both inbound and outbound telemarketing services. Some of the services you may expect are proficient business answering services, email and web support, interactive voice response or IVR and social media monitoring service.
What Can You Expect From Us?
Telemarketing Base is an industry leader and a premier provider of inbound telemarketing services. We are an award-winning and excellent team of servicemen having centers in more than 20 countries. Telemarketing Base excels in matching the call center, and telemarketing outsourcing needs with the apt inbound call center to assure best possible results. We are here to choose the best fit for your business. If you choose our award-winning inbound telemarketing services, you may expect the following:
- 24X7 hours of availability
- Both B2B and B2C
- 24X7 hours of call answering services
- A complete order management
- Custom programs
- enquiring about the order status
- Up-selling and cross-selling
- Dedicated and shared service models
- Customer care services
- Payment processing
- Schedule appointment
- 24X7 hours of tech support and help desk availability
- HIPPA, PCI DSS, and SSAE 16 compliant options
- Hotline support
- Direct responses
- After-sale services
Why Take Inbound Call Center Service?
Telemarketing Base is a pioneer in delivering best-in-the-class inbound call services to facilitate much better communication with the end customers. We have the whole team of highly intelligent representatives who can offer inbound call center services for 24 hours. Thus, they may boost your business profits, minimize operational expenses, and strengthen long-term relations with the end users.
An inbound call center service provider offers a complete call handling support. We at Telemarketing Base may easily handle a large volume of calls that are initiated by your customers. Such calls mainly concern telephone requests from the customers who want to know more about the products or wish to resolve their queries regarding the items purchased. Telephone answering is an important part of making overall sales.
Why choose us?
Our services relating to the inbound call center is focused on flashing customer experiences by coming up with such strategies that agree with the business objectives. We have a team of highly competent professionals who can handle any of the calling scenarios. Our professional inbound telemarketing services may help you in following ways:
The Key features of our services
- 24x7 hours of expert and proficient call answering support
- The use of latest and the best data communication system
- 24X7 hours of customer support services
- 100% transparency in all the operations
Much higher lead generation: We use social media platforms to communicate the message of your products and services to arouse interest among the social media users. By transmitting information on your products, we generate a sales pipeline.
Building a strong client-base: We help you establish a much better relationship with your customers by answering their queries. We aim to convey a positive image of your business and cement your relationship with your customers
Better brand equity: With our excellent inbound call center and telemarketing services, you may fabulously improve your brand image. We help you offer excellent customer services so that your customers start to believe you more.
Outsource Call Answering Services
If you want to reinforce business bottom line, you need to offer excellent customer services. You have to move beyond your competitors and deliver services beyond expectation. Answering every call of your customers promptly is the part of good customer care service, and we can do that in the best manner. Do not be only available to your customers for a fixed period or during the working hours. The best way of being accessible to the customers for 24 hours is by choosing us for call answering services. By choosing us for call answering services, you may cater to the needs of your clients beyond the working hours. Apart from this, you also do not have to keep the office open for all 24 hours. We are there to answer the queries of your customers.
There are several benefits of choosing Telemarketing Base for inbound telemarketing. You can make a substantial cost saving, and there is no need to invest capital in software, infrastructure, and office set up. We have all the tools to cater to your inbound telemarketing needs. We ensure a constant inflow of information and leads to your business.
To improve communication, to generate more sales leads, to strengthen your relationship with the potential and existing customers, get in touch with us now. Up-sell and Cross-sell: We can up-sell and cross-sell a line of products to the existing customers of yours